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Testimonials
Here’s what our customers are saying:
TO WHOM IT MAY CONCERN:
In my 30 years of being a homeowner and 27 years of owning rental property, I have dealt with many many various contractors. I have experienced jobs from good to fair. One job was having a swimming pool built, which was a total nightmare. The contractor assured me he would start the job and stay on my pool until completed. He started the job and did what he said he would do to get the 1/2 down payment; after that point getting him back for completion ended up in court.
The concrete he poured around the pool area and patio began cracking, flaking and settling. WHAT A MESS!!!
Being in insurance, I know and we insure a lot of contractors. Therefore, I called some of our clients to find a good concrete contractor. BILL'S CUSTOM CONCRETE was recommended by a large commercial concrete company. I called and Mr. Bill Guinn came out to give me an estimate. I liked what he said and readily knew (this was obvious) he knew his business. My MAIN question was - Sir, are you going to start the job and then go start several others and leave my yard torn up and in a mess? He said, NO - I do not operate that way. Needless to say, all I could do was take him for his word..... The first day his crew came in jackhammered and hauled off old concrete. The second day they poured concrete and the third day did their cleanup. The entire courteous, hard working crew equal (totally unbelievable).
I did not find a good contractor; I found "THE BEST"
Dear Bill,
I would like to tell you how satisfied my husband and I are with our new driveway- we are very proud of it. For a long time we delayed having the old one replaced because we were afraid we would make a wrong choice of a contractor.
Beginning with Wayne's courteous visit and patient answers to our many questions, we have been happy with your service. We both watched every phase of the work and I learned a lot about concrete, a new experience for me.
All the men who worked on this job impressed us with their neatness, courtesy, and professional manner. As I observed how labor-intensive this work is, how much expensive equipment came and went, and how much material was poured into that big driveway. I realized why driveways are so expensive, and I wondered how you could do it for that price.
Perhaps the most impressive aspect of the work was the very frequent supervision you and Wayne provided. You did not bid the job and turn it over to the employees even though you have good workers. I also appreciated your meticulous attention to even the minor details.
After we contracted you, visited with Wayne, and read your literature, we drove around and looked at some of your work you listed and we phoned one lady. As I told you, she did a really great job of praising your work, which you did five years ago. The fact we could see other driveways and talk to owners was a big plus.
We think our driveway will be good advertisement for you and you may use this letter if you wish. We will be glad to visit with anyone who is interested in contacting us.
To Bill's Custom Concrete and Drainage:
Thank you for the superb drainage and concrete job you did for us. Not only did we appreciate your advise and guidance when initiating the job, but your professionalism throughout the entire process.
Honestly, quality, and professionalism are such a rarity now of days: you should all be very proud. I know we are.
If you should ever need a recommendation, please let us know. We've gotten so many compliments on your work. No one can believe your five year crack guarantee or lifetime drainage guarantee either!
We can't say enough guys. Somehow thanks just doesn't seem enough.
To Whom It May Concern:
Recently, I have had the opportunity to work with Bill's Custom Concrete on our remodeling project involving design and artistic brick design within a patio area. I am writing this as a recommendation and a sincere thanks for Bill's understanding and professional approach to our specific needs.
Bill's crews are efficient and skillful. They are well organized and operate within the superior level in this designated area. They approach their tasks systematically and integrate all the pieces in a workable plan.
Bill is a competent individual and displays flexibility in his approach. He has a vast knowledge of construction and design activities, is reliable, and has an excellent crew. I commend Bill and his crews for acquiring such a professional attitude and hope that quality people like these remain a normality instead of a rarity. Again, Bill has made this project a pleasant experience and it was a delight to work with quality people like Bill and his crew.
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